We’ve collated a number of frequently asked questions to help inform, educate and essentially fill in the blanks.

In the event you’ve worked your way through the questions and answers below and are still left wondering, please don’t hesitate to contact us using the contact form located here. An Infinity Imaging systems representative will respond to you in a timely manner and will do their very best to answer your question.

Partner Program

Why become an Infinity IS Service Provider?
There are many reasons to become a partner. Here’s just a few features and benefits of partnering with us:

  • State of the art proprietary timelapse photography equipment
  • Support team selling opportunities
  • Deliver training and product education
  • Exposure to our partner ecosystem
  • Enhanced product interoperability through collaboration
What are the costs to become a partner?
None! The partner ecosystem is free to join.
Who can become a Infinity IS partner?
Anybody can become a partner, as long as our selection criteria are met.
Are any countries ineligible to join?
No. Infinity IS will consider all Service Provider applications, regardless of the country of origin.
What's involved in the partner application process?
Prospective partners are encouraged to apply for a partnership account using the Partner Application form located above. Once your application has been received by Infinity Imaging systems, a member of our professional services team will contact you to advise the outcome of your application, or to request additional information pertaining to your business. This information may be required to further assess your eligibility in line with our selection criteria.
How long does it take for my application to be approved?
Most applications receive a decision within 7 days. To check the status of your application after 7 days, please contact us via info@infinityis.co.
What is the minimum monthly spend threshold?
No minimum monthly spend is required, provided approval has been given based on an understanding over anticipated annual turnover.
How do I order Infinity Imaging Systems cameras & system addons. How do I send my orders to you?
All sales of Infinity IS products are made via direct contact with an Infinity IS representative.
My site runs on WordPress/Drupal/some other CMS – are there any known issues with inserting Widgets on these platforms?
Yes. Some content management systems may add or remove elements that will prevent the JavaScript code from functioning if pasted directly into a page or post. For WordPress, you may need to investigate adding the code by editing the theme template files, inserting ‘custom fields’ or utilising a text/HTML widget. If in doubt or if you encounter an error please consult your web developer.
Do you have a dedicated phone number for partners?

We offer phone and email support when and where you need it. Contact us today to find out more information. 

Ok, I have sent through my partner application, how long will it take to receive a response?
We will endeavor to respond within 7 days. We appreciate your patience and business and will do our best to help as soon as possible.